| |
|
|
Thanks for
the Applause...
Dear Arrow...These are a few of the many nice letters, emails and telephone calls from satisfied customers who appreciated our work and caring during their most difficult time. "You can't improve on perfection. You took us under your wing and made us feel like family as we made our way through racks of belongings (after our fire). Taking me to see how the process worked made me even more appreciative of your hard work. Please don't change a thing (in the way you do business). It's a wonderful business. I believe Cindy D. with Allstate sent you to us. Whoever sent you, we will be eternally grateful. I will be honored to let everyone know of the understanding, personal and provessional service you provided during such a difficult time. I truly hope no one would ever need to endure this. But the compassion you showed to our family will surely be rewarded to you and each of your hard-working employees." Forever Grateful, Kurt, Kathy and Matt M. - Kansas City "I have found nothing so far that I have not been happy with. You all did a great job. Thank you." Joy W. - Kansas City "Very
friendly and efficient service. Thank you." "Thank you so much for cleaning our things after our fire. Many of the things came back looking better than they were before the fire. Great job and very friendly staff. All were helpful and pleasant. Heiata C. - Kanasas City "Everyone was very friendly and efficient. Thank you for taking care of all our things at this difficult time." Ralph G. - Kansas City "I wish to express to you appreciation for your effort on our behalf folliwing our fire. You were compassionate, efficient, knowledgeable and at all times professional at a time we were vulnerable. Connie Kenig...will be remembered for her kindness, her sincere interest and her sensitivity. She is fabulous. The work done by Arrow under Connie's direction was of the highest quality." John M., M.D. - Fairway, KS "Great job. Thank you so much. Julie Z. - Shawnee Mission, KS "Connie and Tracy were very caring, courteous and professional. They were a pleasure to work with during a very difficult time." Mitch McC. - Kansas City "The people that delivered our clothes were very friendly and kind. Also, Connie was very helpful in letting us get some of our clothes when we needed them. Thanks for her understanding. We are all thankful to all the workers that cleaned and tried to clean and save some of our clothes." Herman G. - Kansas City "I have been intending to send you a thank you card, but have been busy moving. Connie, you were so pleasant and so was the delivery girl. My laundry never looked like that before. You did a beautiful job. Thank you." Elizabeth J. P. - Kansas City "Professional, courteous attention to detail is excellent." Deb. G-B., Topeka, KS "Unbelievable serivce. Connie was great to deal with. Thank you. Always on time." Gary M. - Kansas City "I thank you for a job well done and may the Lord bless you for it." Earline J. - Kansas City "Thanks for making a difficult time SO much better." Bev T. - Shawnee Mission, KS "A special "thanks" to Tracy and her crew. Tracy took the time to explain the process to me, in the midst of total chaos (a house fire), and she and her crew did their work with the most amazing attitude. They enjoy their jobs and do them with the utmost professionalism. Thanks to all." Mary G. - Kansas City "After our fire, every piece of clothing returned was in excellent condition. Out of all the vendors who performed restorations of our belongings, Arrow was the BEST." Jamey E. - Kansas City "My house was destroyed by fire. My insurance carrier contracted with your cleaners to clean and restore my clothing insofar as possible. (Your people) have been truthful, forthright and totally professional in all dealings with me. A JOB WELL DONE!." Irvin K. - Kansas City, MO "Great job! Don't know how you all do it! Everything was cleaned and ready! The 'girls' were always so helpful in helping us pick up a load to take home! Everyone is always pleasant and fun to be with! Thank you all so much!" Frank & Salli F. - Kansas City "Service was excellent and quality of cleaning was great! Thanks for making this unpleasant event more bearable!" Tim S. - Shawnee Mission, KS "Everything was great." Adam C. - Overland Park, KS "I still have some things I'd like to donate to the Salvation Army." Johnson-Lumm, Kansas City "Connie really made me feel comfortable about all of my clothers being in her hands. I know the Arrow Team did the best they could do and that is enough. Thank you for saving my favorite curtains even after another supplier said they could not be restored." Jillian W. - Kansas City "Thank you for the quick response!! Russell and Donna S. - Kansas City "I was always very pleased with the service and the cleaning of my clothes." Karen D. - Shawnee Mission, KS "Connie and Tracy were very thorough and helpful." Sherry H. - Kansas City "Your staff could not have been more accomodating, efficient and professional. Yours is an excellent business and I would highly recommend your service to any others. Overall I give you and 11 on a 10-point system". Pete E. - Overland Park, KS "We were so pleased with everything you cleaned from sweaters to socks...to Santa Clauses. It was packed up nicely! Our guests for Christmas noticed how nice our Santas looked. Thank you for a job well done." Kelsey P., - Kansas City attentive and protective care of Arrow Fabricare Services. 1333 Washington Blvd. Kansas City, KS 66102 Kansas City Local Calls: 816-283-FIRE (3473) FAX: 913-396-4097 OFFICE HOURS: M-F / 7 A.M. to 4:30 P.M.
|
|
Arrow Fabricare Services - 3838 Troost Avenue - Kansas City, MO 64109 | 1-800-54-ARROW/ Fax: 816-931-0300 Customer Service E-mail |
